Have a timed hangup option in the AA
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cellenberger |
It would be a great feature to be able to have a timed hang up option in the AA.
Example: A call comes in, your customer wants a simple two button menu where the caller Chooses sales or Accounting. If there is no choice they would like to allow the greeting to play through a few times and then hang up after the greetings has played multiple times.
As it is, there is no option to allow for this. Yes there is hang up option but it's rather rude and could possibly hurt the business to not allow the caller to hear the menu a second or third time but just hang up.
They want to do this mainly as an Anti Spam option, the way it is now a customer has 4 CO lines that could be all taken up by someone who wants to be malicious and keep the lines busy.
Thanks, Chuck