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Our customers are asking to be able to add bulk answering rules for their agents. This way they can set up some default ones...
Would really be helpful to have the ability to BULK download selected / filtered RECORDINGS either manually or on a schedule...
I am wanting to be able to create a special Dashboard view for our remote webphone users. I want to see how long they have been...
The crap billing system keeps adding charges during the month to what a client owes, increasing the total balance before they...
When Quoting - Would be nice to simply type in the end customer price point rather than a discount where you need to use an...
we should be able to click a button and resend a users welcome email whenever we want. I was very surprised to learn that after...
We should be given a monthly statement invoice section that describes the extensions or subscriptions that were added or...
when building a quote for a client, it would be great if my cost were visible as i'm building the quote and or after previewing...
Integration into share point for recorded calls.
The tax report export does not have dates on the lines. Also, if you filter by date, it doesn't actually do date, because for...