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Scenario User 160 functions as both an office manager and call center supervisor and requires the ability to manage user...
Add the following fields to the Daily Snap Shot. - Call Center - 10DLC - Virtual Webfax OR some other method of...
Reference Ticket Id: #CS46484 The current fax-to-email implementation inserts the customer’s domain (e.g., @newburypc.com)...
Please enable us to send a quote for additional services to existing customers.
Would you be able to add the Yealink New model phones Series 7 to be able to auto-provision? I have a new client that's getting...
Currently, the report generated via Call Center > Reports > Agent Stats includes several key metrics that are missing from the...
The Ability to copy an Auto Attendant and all menu options to a new extension would be a great time saver when setting up more...
Passkey or TOTP for Ring OS for those who do not have a business google or microsoft account.
it would be helpful to be able to limit what tabs or features an office manage can access.
We need to be able to charge more than the current set limit for an item which is $9,999.99, to be $99,999.99 - we need the...
